Using our history of experiences from both a supplier and customer vantage point, we have implemented an engineered process that not only tracks important key process metrics, but constantly reviews and analyzes this data to pivot our strategies according to our unique customer base and customizes to their specific, local needs.
Choosing the right candidate for the position in the first place is crucial. If an employee isn’t a good fit for their role, they will likely end up leaving the company, regardless of the other retention strategies that are in place. Focus on the hiring process by creating a job description that clearly describes the expected qualifications, skills and experience of the position. Lower-level employees are more likely to leave an organization when they are not satisfied with the leadership.
Understanding the reason why employees leave is an important part of reducing retention rates. Exit interviews give companies the opportunity to better understand the driving factors behind an employee’s decision to leave a company. We encourage open communication, track the reasons we lose employees, and then utilize the data to implement better retention strategies for our changing times. It can also be equally as useful to consider why your current employees are staying. In a similar method to an exit interview, discuss with existing employees the things they enjoy the most and the things they feel could be improved about the company. This can help you understand the company’s culture as a whole.
While problems in an organization cannot always be avoided, it is the process in which the company responds to them that matters the most. When employees can openly communicate with management and discuss their problems or concerns, satisfaction rates tend to be higher. A culture of open communication can also encourage trust among middle and upper-level management. We work with customers to help them create a culture of open communication. Also, employees that are engaged with a company tend to feel more connected to its goals. Even developing company-sponsored sports teams or volunteer events can be a great way to encourage a sense of community within your company. We also work with our partners to encourage and develop work relationships among employees through sponsored learning seminars, outings, and events.